Terms of service

Welcome to Bauthne! The terms “we,” “us,” and “our” refer to Bauthne. Bauthne operates this website and online store, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.

By visiting our website, browsing our store, or purchasing a product from us, you agree to be bound by these Terms of Service (“Terms”), along with any additional policies referenced herein. If you do not agree to these Terms, please do not use our website or services.

1. Eligibility and Use of Our Website

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.

You agree to use our website only for lawful purposes and in compliance with all applicable laws and regulations.

You must not use our website to engage in fraudulent activity, violate the rights of others, distribute malicious software, or interfere with the operation or security of our services.

We reserve the right to refuse service, restrict access, or terminate accounts where permitted by applicable law if these Terms are violated.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.

However, product colours and appearances may vary depending on your device's screen and display settings. We do not guarantee that all product descriptions, images, or other content will always be completely accurate, current, or error-free.

We reserve the right to modify product descriptions, discontinue products, limit quantities, or update product availability at any time, subject to applicable law.

3. Orders and Acceptance

When you place an order through our website, you are submitting an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order where permitted by law, including in cases involving suspected fraud, pricing errors, product availability issues, or inaccurate order information.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

4. Prices and Payment

All prices are displayed on our website in the currency indicated at checkout. Prices, promotions, and product availability may change without prior notice, subject to applicable law.

The price applicable to your purchase will be the price displayed at checkout when you place your order.

We accept the payment methods made available at checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments are processed through available third-party payment providers. We do not intentionally store complete payment card details on our own systems.

Any applicable taxes, duties, or additional charges will be displayed at checkout where required or collected in accordance with applicable law.

5. Shipping and Delivery

We process and ship orders according to the shipping options and delivery information published on our website.

Order processing times and estimated delivery times may vary depending on product availability, destination, carrier operations, customs procedures, and other circumstances outside our reasonable control.

Any delivery dates provided are estimates and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate shipping address. We cannot guarantee successful delivery where incorrect or incomplete information has been provided.

If your order is delayed, lost, or appears to have been delivered incorrectly, please contact us at support@bauthne.co so we can review the matter and assist you.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

6. Returns, Refunds, and Cancellations

Our returns and refunds are governed by our Refund Policy, available on our website.

Please review that policy before placing an order to understand the applicable return procedures, eligibility requirements, and refund process.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us at support@bauthne.co with your order details and relevant photographs, where appropriate.

We will review your request and provide assistance in accordance with our policies and applicable law.

Nothing in these Terms excludes or restricts any mandatory consumer rights, including applicable statutory cancellation, return, repair, replacement, or refund rights.

7. Intellectual Property

All content on this website, including text, graphics, logos, design elements, images, and other materials, is owned by Bauthne, its licensors, or the respective rights holders, and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without the necessary permission, except where permitted by law.

Product names, trademarks, and other third-party materials remain the property of their respective owners.

8. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including Shopify and payment processors.

We do not control third-party websites or services and are not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to separate terms and privacy policies. We encourage you to review those terms before using the relevant services.

9. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

As our store is hosted on Shopify, certain information may be processed by Shopify and other service providers as necessary to operate the store, process payments, fulfil orders, and provide customer support.

Please review our Privacy Policy for more information about your personal information and applicable privacy rights.

10. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct such errors, update information, and cancel or amend affected orders where permitted by law.

If a change affects an order you have already placed, we will take appropriate steps in accordance with applicable law.

11. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee uninterrupted, secure, or error-free access to our website at all times.

To the extent permitted by law, Bauthne shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Nothing in these Terms affects your statutory consumer rights.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your material violation of these Terms.

Nothing in this section requires you to indemnify us for losses caused by our own breach of law or obligations.

13. Termination

We may suspend or terminate your access to our website or services where reasonably necessary and permitted by law, including where you violate these Terms or engage in fraudulent or unlawful activity.

Termination does not affect rights or obligations that arose before termination, including any outstanding payment obligations or applicable consumer rights.

14. Governing Law

These Terms are governed by the laws applicable to the relevant transaction and, where applicable, the laws of the United Kingdom.

Nothing in this section deprives consumers of mandatory protections available under the laws of their country of residence or other applicable consumer protection legislation.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Your continued use of our website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by law. Changes will not override rights that cannot legally be waived.

16. Contact Information

If you have any questions about these Terms of Service, please contact us using the details below.

Store Name: Bauthne
Website: https://bauthne.co/ 
Address: 425 Polmadie Road, Glasgow, G42 0PJ, United Kingdom
Email: support@bauthne.co

We aim to respond to customer enquiries as promptly as reasonably possible.